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How do I obtain the article I just purchased.
Login, using for user name the first part from your email address (firstname.lastname@example.org will be jsmith) and your password, then click on My Account to gain access to the article.
Why can’t I use my credit card details without paypal?
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I’ve purchased an article (Arthroscopy and Manipulation Versus Home Therapy Program in Treatment of Adhesive Capsulitis of the Shoulder: A Prospective … Item Number JSOA-2015-24-1-S13) but still don’t have access. I’ve tried loggoing out and back in again but still nothing. Payment was made with Paypal and it went through (I received email receipt).
You should see the article as available to download if you go to the downloads on the “My Account” page. To access the page, first log into the website, then click Login-Profile. You should then see an option for “My Account.” Click it, and it will take you to your account dashboard. The Download section is on that dashboard.
I am unable to access/download the below article. when clicked on pdf an error message comes up. Appreciate any assistance.
J Surg Orthop Adv. Fall 2018;27(3):209-218.
Multilevel Lumbar Fusion Is a Risk Factor for Lower Return to Work Rates Among Workers’ Compensation Subjects With Degenerative Disc Disease.
Anderson JT1, Tye EY2, Haas AR3, Percy R3, Woods ST3, Ahn UM4, Ahn NU5.
Since you are a current subscriber, you should be able to log in to the website, find the article referenced above, and press the “Download” button. The pdf should open in a new tab or window. If you still receive an error message, try using a different internet browser like Google Chrome.
I am unable to access/download the below article. when clicked on pdf below error message comes up. Appreciate any assistance.
404: Sorry, file not found. Please contact Support for assistance.
This is corrected now. Please accept my apologies for the inconvenience the issue may have caused you.